At Autonomy AI®, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard data across our marketing site, contact flows, and current products.

Information We Collect

We collect information you provide directly to us, including:

Account and Contact Information: Name, email address, phone number, company name, and billing details when you sign up, request access, or contact us.
Usage Data: How you interact with our services, including pages visited, features used, device/browser details, and actions taken.
Communications: Information you share when you contact us by email, phone, form submission, or support request.
Product Workflow Data: Data needed to deliver product features, such as call metadata, transcripts, task-routing details, watchlists, retailer links, alert preferences, and related service activity.
Cookies & Analytics: Cookies and similar technologies used to improve your experience and understand usage patterns.
Affiliate & Referral Data: When you click through partner links on BuckHound, we may collect basic click and referral information so affiliate programs can attribute commissions.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to make our sites and services work, understand how you use them, and provide a better experience.

Essential Cookies

These cookies are necessary for our services to function properly. They include session management, authentication, and security features. You cannot opt out of essential cookies.

Analytics Cookies

We use analytics services (such as PostHog, Google Analytics, Microsoft Clarity, and Vercel Analytics) to understand how visitors use our sites. This helps us improve the user experience and identify technical issues.

Affiliate Tracking Cookies

When you click on product links to partner retailers through our services (e.g., BuckHound), affiliate cookies are set to record your click. This allows us to earn commissions when you make purchases through these links at no extra cost to you.

Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling essential cookies may impact your ability to use certain features of our services. Visit your browser's help pages for instructions on managing cookies.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our products and services
Process transactions, onboarding, and customer communications
Respond to inquiries and provide support
Send product, marketing, or launch updates where permitted
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations and enforce our policies

Product and Integration Data Practices

The specific data we handle depends on which product or workflow you use:

Velyn Dental

Caller phone numbers, timestamps, recordings, transcripts, and task-routing details may be processed to answer calls and coordinate follow-up.
Scheduling, callback, or office workflow data is only used to support the practice workflow you enable.

BuckHound

Watchlists, product URLs, retailer and pricing signals, push preferences, and affiliate referral events may be processed so the service can surface timing alerts.
Retail click-through data may be shared with affiliate networks when needed to attribute commissions.

Customer-Configured Integrations

If you connect calendars, CRMs, communications tools, or similar systems, we access only the data needed for the enabled workflow.
Credentials and tokens for those integrations are encrypted at rest and access is limited to authorized service components.

AI Service Providers

We may use approved AI providers to process prompts, transcripts, or related workflow context needed to deliver product features.

Provider processing is limited to delivering the requested feature or workflow.
We do not use customer data to train our own models.
Provider-specific handling may also be governed by that provider's privacy terms.

Information Sharing

We do not sell your personal information. We may share data with:

Service Providers: Vendors that help us operate our business, such as hosting, communications, analytics, payment, and support providers.
AI, Analytics, and Affiliate Partners: Providers that support AI workflows, site analytics, or affiliate attribution.
Legal Requirements: When required by law or when necessary to protect our rights, users, or services.
Business Transfers: In connection with a merger, acquisition, financing diligence, or sale of assets.

Data Security and Retention

We use industry-standard safeguards including encryption in transit, encryption at rest, access controls, logging, and security review practices. For more detail, see our Security page.

We retain personal data only for as long as reasonably necessary to provide services, meet contractual commitments, resolve disputes, and satisfy legal obligations. Where appropriate, DPA or BAA review may be available during diligence.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Object to or restrict certain processing activities
Data portability
Withdraw consent where processing is based on consent
Lodge a complaint with a data protection authority

To exercise these rights, email contact@auai.cloud and include your request and jurisdiction.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Autonomy AI®
Boston, Massachusetts
Contact Form
contact@auai.cloud

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